Before you start
- The box connected to your television by HDMI and to your router — wired where possible.
- Your portal address from support, and the MAC address printed on the box or shown in its settings.
- A USB drive if you want to pause live television or record.
Add the portal
- 1From the home screen open Settings, then the portal or provider section.
- 2Choose the portal slot, name it iptvbritish.irish and enter the portal address exactly as support gave it to you.
- 3Save, return to the home screen and open the portal.
- 4If the portal asks for a MAC activation, message support with the address on the box.
Picture and guide settings
- Set the video output to match your television — 1080p or 2160p — rather than leaving it on automatic, which some TVs negotiate badly.
- Set the audio output to HDMI passthrough if you use a soundbar or receiver.
- Allow ten minutes for the guide to populate on the first run. It caches to the box afterwards.
Common problems
- Portal does not load: the address is missing its port or has an extra space at the end.
- The box says the device is blocked: your MAC has not been added to the account yet — ask support to confirm.
- Recordings stop early: the USB drive is full or formatted in a format the box cannot write to.
- The guide drifts by an hour: check the time zone in the box settings, not in the portal.
Common questions
No card for the trial
Test it yourself for 24 hours
Message our team on WhatsApp and we will set the trial up on the device you watch on. Nothing renews on its own.